Risk Management and CME Support

From consultations to CME, our resources help you enhance safety and reduce risk.

The help you need from our risk management experts

Medical liability lawsuits are rarely the result of one error, but rather a cascade or system of factors that lead to multiple errors. Additionally, patients often cite interpersonal aspects of care, such as poor communication or feeling rushed, as central to their decision to initiate a lawsuit. Having an understanding of these factors may help you avoid litigation — or a medical board action — and enhance patient safety.

LSA provides a comprehensive, customized approach to help you reduce risk.

Consultations

Our risk management experts are here to help. Whether you have a quick question or need guidance on a more complex issue, we offer free and confidential consultations to LSA policyholders.

  • Phone Consultations: Call us at 800-580-8658 during business hours.
  • Email Support: Reach out to us at rm_consult@tmlt.org for personalized advice.

We’re dedicated to providing the answers, resources, and peace of mind you need.

Risk Management CME

LSA offers a variety of continuing medical education (CME) courses designed to help policyholders meet licensing requirements while enhancing their practice’s risk management strategies. These courses are specifically designed to address key areas of risk in medical practice, with topics ranging from patient safety to legal and regulatory updates.

By completing these CME courses, physicians can gain valuable insights and strategies to reduce liability and improve patient care. LSA’s CME offerings are available online, allowing you to earn credits at your convenience while staying informed about best practices in risk management.

Have questions about CME? Reach out to us at cmemail@tmlt.org

Explore Our CME Courses

CME FAQs

How many hours of CME do I need per year for my medical license?

Physicians are typically required to complete 40 to 50 hours of credit every 24 months. Check with your state for the required number of hours.

How much is the CME discount and when will it apply?

LSA policyholders who complete a 2-hour risk management CME activity may be eligible for a 2.5% premium discount. The discount will be applied to your next eligible policy period. Two 2-hour courses can be taken per policy period for a maximum 5% discount. Multiple 1-hour courses cannot be combined for the discount.

What CME courses can I take to receive the CME discount?

We offer online CME courses and CME in our publication, the Reporter. View a complete listing of all LSA CME courses at https://lonestara.inreachce.com/.

How many LSA CME courses can I take per policy period to be eligible for the CME discount?

LSA policyholders can take two 2-hour courses per policy period for a maximum CME discount of 5%. The courses must be completed prior to your policy renewal date.

What if I take more than two LSA CME courses? Can I carry them over to the next policy period for the risk management discount?

Yes. You can carry over up to two courses per year. However, there are time limitations for how long completed courses may be applied for a discount. Contact cmemail@tmlt.org with your questions.

I am trying to complete an online CME course and it is asking for a user name and password.

If you have previously completed an LSA online course and you do not have your username or password, please go to our online CME log in page at https://lonestara.inreachce.com/. Hover over “Hello Guest. Sign in” on the right side of the page and then select “Sign Up” from the dropdown menu. Once redirected to the MyPortal site, click “Forgot Password” and enter the required information. If you have not completed an LSA online CME course, please go to our online CME login page (https://lonestara.inreachce.com/) and click “New User Registration-Individual” once redirected to the MyPortal site. You will need to enter your LSA policy number and your medical license number. After entering this information, you will receive a welcome email with a link to activate your account. Once activated, you may log in with the username and password you set up during registration.

I completed an LSA CME course and cannot find my certificate.

You can reprint a certificate from any online LSA CME course by logging on to our online CME log in page at https://lonestara.inreachce.com/, clicking “My Courses” and selecting the course. Click the “Take Test/Get Certificate” button to print your certificate.

If you attended a live seminar and need a copy of your certificate, please contact the risk management CME team at cmemail@tmlt.org and a copy of your certificate will be emailed to you.

I think I have taken all the online CME courses available. Can you check and see if there is something I have not taken?

Please contact the risk management CME team at cmemail@tmlt.org for a course transcript, go to our online CME log in page (https://lonestara.inreachce.com/) and click “My Courses”, or log in to myPortal and click “See more” on the CME Overview pod to view your CME credits for the last three years.